Contact Us
Get in touch with Phoenix Education
Questions about which admission course fits your target university, help with an order you placed on this site, a payment that did not go through, or a partnership with your institution — the Phoenix Education team in Dhaka handles all of it directly. There is no ticket queue: email or call us and a person from the team will answer. We have been supporting students since 2022 from our office in Bashundhara R/A, and we are happy to advise before you spend a single taka.
Best for order support, payment issues and partnership requests — we reply within one working day.
Phone / WhatsApp
+8801325075565Call or message for course advice before you enroll. Our team answers in Bangla and English.
Campus address
9A (9th Floor), House 262-263, Road 1, Block B, Bashundhara R/A, Dhaka, BangladeshBooks can be collected from our office; courses run online, so students from anywhere in Bangladesh can join.
What to contact us about
- Choosing between live batches, recorded courses and exam-prep batches
- Ordering books and delivery status anywhere in Bangladesh
- Payments made through bKash or cards via SSLCommerz
- Access problems in the Phoenix LMS app after enrollment
- School and coaching partnerships, and media requests
Already enrolled?
Class access, schedules and exams live in the Phoenix LMS app — log in there with the account you created at checkout. For everything else on this site, use the channels above, or browse courses and books.